SHIPPING POLICY
SHIPPING POLICY · LILY LONDONFree delivery on all orders. Processing within 1 to 3 working days. Delivery within 8 to 12 working days. 1–3 working days Processing · 8–12 working days Delivery · FREE Shipping No minimum order Lily London |
|
Order placed Immediately |
>> Processing 1 to 3 working days |
>> Dispatch After processing |
>> Delivery 8 to 12 working days |
DELIVERY TIMES
Below you will find the average delivery times for all our orders:
| Stage | Timeframe |
|---|---|
| Order processing | 1 to 3 working days (may take longer if the order is placed on a Friday evening or during the weekend) |
| Estimated delivery | 8 to 12 working days after dispatch |
HOW TO PLACE AN ORDER
The ordering process at Lily London is designed to be as simple as possible. Follow the steps below:
| 1 · Product | Go to the product page and add the desired item to your basket by clicking the black "Add to basket" button. Check that you have selected the correct variants. |
| 2 · Checkout | Click "Proceed to checkout". On the information page, enter the correct address details. When everything has been filled in correctly, click "Continue to shipping". |
| 3 · Review | On the shipping page, review the address details you entered. Here it is stated that all shipping is completely free. Click "Continue to payment". |
| 4 · Payment | Select your preferred payment method. All payments are SSL-encrypted — you can always rely on a secure payment environment. |
| 5 · Confirm | Click "Complete order" and you will be redirected to your chosen payment method. Follow the instructions to complete. If you experience any problems, contact us. |
PAYMENT METHODS
At Lily London all payment methods are SSL-encrypted, which means you can always rely on a secure payment environment.
|
Credit card AMEX · Mastercard · Maestro · Visa |
Apple Pay Fast checkout |
Google Pay Fast checkout |
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Shop Pay Express payment |
Secure Buyer protection |
SSL All payments encrypted |
SHIPPING COSTS
| We cover the shipping costs on all orders. All our products are delivered to your door, 100% free of charge. No minimum order value is required. |
DISPATCH OF YOUR ORDER
Have you found the perfect outfit or accessory on our website? We want you to be able to enjoy it as soon as possible! That is why we make sure your order is processed and dispatched as quickly as possible.
In order to offer fair prices for our products, we choose to collect orders in large quantities and dispatch them all at once as soon as we reach the required minimum quantity. We thank you for your understanding and your willingness to help us create a better and more sustainable world.
| Please note: Like many other online shops, we are very busy and delays may occur. Please take this into account when placing your order. We will do our best to dispatch your order as quickly as possible. |
| To ensure that your order is dispatched today, contact us by email. Our customer service team will be happy to advise you on the best solution. |
Email: info@lilylondon.uk · Website: lilylondon.uk